Privacy policy
At TAWY, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you browse our website, create an account, place an order, or contact us:
* Full name
* Email address
* Phone number
* Shipping and billing address
* Order details and purchase history
* Payment information, processed securely through our payment providers
* Device, browser, IP address, and website activity information
* Any information you provide when contacting our customer service team
This information helps us process your orders, improve your shopping experience, and provide better customer support.
2. How We Use Your Information
We use your personal information to:
* Process and deliver your orders
* Provide customer service and support
* Verify payments and prevent fraud
* Improve our website and services
* Send order confirmations and updates
* Send promotional emails, SMS, and offers
* Notify you about new features, collections, and services
* Improve website performance and user experience
We only collect the information necessary to provide these services efficiently and securely.
3. Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may only be shared when necessary, including:
* Payment processing and order fulfillment
* Legal obligations or government requests
* Fraud prevention and security investigations
* Business transfers such as mergers or acquisitions
• Service providers helping us operate the website
We only share information when required to protect both our customers and our business.
4. Payment Security
All payments are processed through secure third-party payment providers. TAWY does not store your full card details or sensitive payment information on our servers.
5. Marketing Communication
By creating an account or placing an order, you agree to receive promotional emails and updates from TAWY.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of any email or by updating your preferences through your account settings.
6. Customer Reviews & Comments
Any reviews, comments, or feedback shared with TAWY may be used for marketing purposes. By submitting feedback, you agree that we may use it across our platforms and promotional materials.
7. Security
We take reasonable steps to protect your personal information and ensure secure transactions on our website. Your payment details and personal data are handled with care and confidentiality.
Contact Us
For any questions regarding our Privacy Policy or your personal information, please contact us:
📞 Mobile: (+20) 10 6126 1192